Course Content
UX in 5 Days
This course is for people who want to upskill their career with UX knowledge and best practice.
Most likely, you are already working in design or a design related field and are looking to solidify your knowledge. You could also be working in research, business analysis or testing; maybe you’re a product owner, team leader or business owner looking to develop key insights to your user base.
Whatever your background, you will be very welcome on this course - you’ll learn crucial skills from the best in the business - all whilst making connections and broadening your network, powering up your career from this point forwards.
These are the key skills needed by anyone serious about improving user and customer experience - you’ll get:
- A thorough understanding of UX, service design and customer experience.
- The ability to identify users and customers through personas & empathy mapping.
- Knowledge to write a business driven value proposition that fits user and customer needs.
- A thorough understanding of how to use UX artefacts such as: wireframing, prototypes and user journey mapping.
- An understanding of the importance of benchmarking and integrating metrics into your workflow.
Do you want to learn to design great products that people love using? Our industry-leading course offers a unique and practical learning experience, combining theory and hands-on practice to help you better your understanding of key principles, processes and techniques. You’ll brush up on your knowledge in areas such as usability testing, wireframing and prototyping. You’ll also gain insight into how successful teams operate so that you can thrive in your work. You’ll be taught by UX experts who bring real-world experience with them sharing best practices used in the industry, today. Let’s get started!
The course runs over five days. During which, we will cover:
- What is Experience Design?
- What do we mean by great UX?
- User Mapping
- Value Proposition
- UX Design Process
- User Research
- KPIs and Metrics
- Customer Experience
- UX Strategy
- Competitor analysis
This course runs over five weeks with full day sessions. These are delivered remotely in two sessions with an hour break for lunch.
Alternative arrangements such as 5 days in one week and delivery over two weeks are available on occasion and by request if you are a business looking to train many members of your team at once.
Please get in touch to find out more.You do not need any formal qualifications or niche experience to join this course. As long as you are curious, want to grow, and possess basic digital skills (I.e - can use email, word processors, and spreadsheets), then you are more than welcome to join.
Whatever your background you will be very welcome on this course - you’ll learn crucial skills from the best in the business - all whilst making connections and broadening your network, powering up your career from this point forwards.
Next course starts: TBC
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