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Essential Skills for UX Professionals

Essential Skills for UX Professionals

Essential Skills for UX Professionals



Pricing plans and government funding available on many courses

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If you live or work in West Yorkshire it is very likely that you will be eligible for 100% funding.

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What do you need to know to create top notch user experiences?

Bolster your UX career and gain vital knowledge and skills in demand by tech employers right now. Whether you already work in a design related job or you are looking to start your career - If you want to know UX this is the course for you.

“UI is the saddle, the stirrups, & the reins. UX is the feeling you get being able to ride the horse.” — Dain Miller

Our team of leading industry experts will teach you what it takes to truly create the optimal user experience - for you, your customers, and your workplace.

Super Fast ROI

Super Fast ROI

Learn from Expert Professionals

Learn from Expert Professionals

Part Time Learning

Part Time Learning

Trusted by the most innovative teams

Our short course graduates go on to get jobs at some of the top firms in the country - like these!

We place bootcamp graduates with Sky! We place bootcamp graduates with BJSS Graduate Scheme! We place bootcamp graduates with Lloyds Bank! We place bootcamp graduates with Mastek! We place bootcamp graduates with Wolseley! We place bootcamp graduates with Creode!

Course Content

Essential Skills for UX Professionals

Who Is This For

This course is for people who want to upskill or kickstart their career in the UX field.

Perhaps you’re seeking a more exciting and creative career path? You could be a budding designer seeking a route into the world of tech, or maybe you are already working in design or a design related field and are looking to solidify your knowledge. We have had successes for people working in research, business analysis and testing as well as product owners, team leaders and business owners, looking to develop key insights to their user base.

What You Will Get

These are the key skills needed by anyone serious about improving user and customer experience - you’ll get:

  • A thorough understanding of UX, service design and customer experience
  • The ability to identify users and customers through personas and empathy mapping.
  • Knowledge to write a business driven value proposition that fits user and customer needs
  • A thorough understanding of how to use UX artefacts such as: wireframing, prototypes and user journey mapping.
  • An understanding of the importance of benchmarking and integrating metrics into your workflow
Course Outline

The course contents are the key skills needed and valued by teams that are really interested in developing products and services that people love:

  • User focused design process
  • Understanding users, intention and impact
  • Creating assets to improve designs
  • Measurement of success metrics
Course Breakdown

You'll learn all the necessary fundamentals in user experience, customer experience, accessibility, and usability. We will also cover research, planning, testing, and measurement.

What’s in the course?

  • What is Experience Design?
  • What makes a great ux?
  • Experience mapping and user journey planning
  • Creating great user personas
  • Empathy mapping and value propositions
  • Wireframing & prototyping
  • Measurement: important metrics & KPIs
  • UX design processes
  • Customer experience & service design
  • Omni-channel experience & competitor analysis

This course generally runs over 12 weeks in half day sessions, occasionally once or twice a week. They are delivered remotely and we provide the option to attend outside of your working hours, so it fits easily around your existing commitments.

These sessions are supplemented with additional guided but self led learning, shorter ‘lunch-and-learn’ sessions on key skills and knowledge as well as ad hoc 1-1 support and coaching.

In this career we never stop learning - an appetite for learning and self teaching and a clear interest in the job are the most important things we can show. This course is designed to help you showcase these traits with real world examples and an understanding of the tools of the trade and working best practice.

Pre Requisites

You do not need any formal qualifications or niche experience to join this course. As long as you are curious, want to grow, and possess basic digital skills (I.e - can use email, word processors, and spreadsheets), then you are more than welcome to join.

Whatever your background you will be very welcome on this course - you’ll learn crucial skills from the best in the business - all whilst making connections and broadening your network, powering up your career from this point forwards.

Bonus Takeaways

Bonus Takeaways

If you are looking to start a career in UX, you will also complete this course with a portfolio of work to help with employment opportunities as well as 1-1 help and support with job searches and interviews.

Next course starts: TBC

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Who trains this course?

All out technical and vocational courses are devised, reviewed and delivered by prominent industry professionals, many of them are experts in their fields

Helena Hill

UX Consultant/Founder of My Airport AI

Contact us about our digital courses

Start Your Journey Today!

Whether you’re exploring fully funded opportunities or our flexible payment options, we’re here to help you advance. Complete this brief form to discover how you can qualify and to schedule a personalised consultation. Let’s unlock your potential together!